About

The team behind your AI.

AI Automation is the technology arm of Universal Voice Support, founded in Lahore by Almarjan Zulfiqar. We build AI that answers, sells and works for your business around the clock.

24/7
AI agents answering
3
Countries: PK, UK, US
8
Core AI services
<1 day
Average reply time

Our mission

To give every business, big or small, a tireless digital team: AI that replies instantly, follows up on every lead and frees owners to focus on growth.

Our vision

To become the most trusted AI partner for businesses across Pakistan, the UK and the US, known for honest work, clear pricing and results you can measure.

Our story

How we got here

STEP 1

The idea

Universal Voice Support began with one belief: every business deserves a voice that never sleeps, answering customers, following up and closing sales at any hour.

STEP 2

Building the team

From our Lahore office we brought together developers, designers, marketers and support specialists who understand both technology and real customer service.

STEP 3

Going global

We began serving businesses in the UK and the US alongside our clients across Pakistan, with teams working across time zones.

STEP 4

AI Automation

AI Automation became our technology arm: websites, chatbots, ads, apps, CRMs and automations, all built to work together as one system.

“Technology should feel simple. Our job is to take the busywork off your desk, so you can spend your time on customers and growth.”

AZ
Almarjan Zulfiqar
CEO & Founder, Universal Voice Support
Why us

What makes us different

1

One team, everything connected

Your website, chatbot, CRM, ads and automations are built by one team, so they talk to each other instead of living in separate tools.

2

Built for growing businesses

You get enterprise-style automation without the enterprise price tag or a six-month timeline.

3

Real customer-service roots

We come from voice support, so our AI is designed around how real customers actually ask, complain and buy.

4

Three markets, one standard

Whether you are in Lahore, London or New York, you get the same quality, process and care.

Values

How we work

Plain words

No jargon. We explain every step simply, so you always know what you are paying for.

Real results

We measure leads, sales, replies and hours saved, not vanity numbers.

Human + AI

AI handles the speed. Our people handle the care, the strategy and the edge cases.

Honest pricing

Clear written quotes before we start. No hidden fees, no surprise invoices.

Security first

Your data, logins and customer details are handled with strict access control.

Long-term partner

We stay after launch, improving your systems month after month.

Process

How we work with you

01

Free audit

We study your business, your customers and your daily busywork.

02

Clear plan

You get a simple written plan with scope, timeline and price.

03

Build & test

We build, connect and test everything with your real workflows.

04

Launch & train

We go live and train your team so they feel confident.

05

Grow together

Monthly reviews, improvements and new automations as you grow.

Our team

The people behind the work

Engineering

Web, app and AI developers who build and connect your systems.

Design

UI and brand designers who make everything look premium and easy to use.

Growth & Ads

Meta Ads and social media specialists focused on leads and sales.

Client Success

Your point of contact for support, updates and fast answers.

Who we help

Restaurants & cafésReal estateClinics & salonsE-commerce storesEducation & academiesCar dealersAgenciesLocal servicesRetail shopsTravel & tourism
Where we are

Lahore, London, New York

HEADQUARTERS

Lahore

Office 8, 4th Floor, Al Hafeez View, Sir Syed Rd, Gulberg III, Lahore 54660

UNITED KINGDOM

London

Serving UK clients · +44 7737 140721

UNITED STATES

New York

Serving US clients through SystemsLtd

FAQ

Questions about us

AI Automation is the technology arm of Universal Voice Support, founded in Lahore by Almarjan Zulfiqar.

Let AI take the busywork.

Book a free call. We’ll show you exactly what we can automate in your business.